Privacy policy

Last updated 17 September 2026

This policy covers the eSELs website and its Book a demo form. It explains what we collect, why, where it goes and what you can ask us to do about it.

Who we are

eSELs is a product of Conexio Software Ltd, a company registered in England and Wales (company number 08148785). Our registered office is 12 Hamilton Terrace, Leamington Spa, CV32 4LY.

We decide how the details described here are used, which makes us their controller. For any question about this policy or your details, email admin@conexiosoftware.com.

When you book a demo

The form asks for:

• your name and your business name
• your email address
• your phone number, if you give it
• anything else you choose to tell us in the message box

We use these details to reply to you, arrange and run your demo, and follow up with you about eSELs afterwards. We don't add you to a mailing list, and we never sell your details or share them for anyone else's marketing.

Our lawful basis is legitimate interests: you've asked us to get in touch, and we need your details to do that.

Where your details go

The form doesn't save your details in a database. It sends them to us as a single email:

• The website's form service, hosted on Microsoft Azure in Europe, passes the request to Pillarbox, our own email service, hosted on Azure in the UK.
• Pillarbox delivers the email using Amazon Web Services in Ireland. It keeps a copy for a limited time so we can check it arrived, then deletes it.
• The email arrives in our Google Workspace mailbox. We keep it while we're talking to you about eSELs, and delete it within two years of our last contact.
• The form service may note your business name in its log, so we can look into a request that didn't get through. That log is deleted after 30 days.

Google may store email outside the UK. Where it does, it protects it under its standard data protection terms.

When you visit the site

• No cookies, analytics or tracking. This site sets no cookies and doesn't record which pages you look at.
• Hosting. The site is hosted on Microsoft Azure. Like any web host, Azure handles your IP address and browser details to deliver pages and keep the site secure.
• Fonts. The site's fonts are served from the site itself, so a visit doesn't send your IP address to a font service.
• Stopping misuse. When you send the form, the form service holds your IP address in memory for up to an hour, so nobody can send the form hundreds of times. It isn't saved.

Your rights

You can ask us to:

• give you a copy of the details we hold about you
• correct anything that's wrong
• delete your details
• stop using your details, or limit how we use them

Email admin@conexiosoftware.com and we'll reply within one month.

If you're unhappy with how we've handled your details, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113. We'd appreciate the chance to put things right first.

Changes to this policy

If we change how we use your details, we'll update this page and the date at the top.